Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (phone number, name)
- Contact information for wellness check recipients (name, phone number, preferred check-in time)
- Payment information (processed securely through Stripe)
- Communication records (check-in responses, support requests)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our wellness check-in services
- Send daily check-in messages and follow-up calls to your designated contacts
- Send you alerts when a contact needs attention
- Process payments and manage your subscription
- Respond to your questions and support requests
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers (Twilio for SMS/calls, Stripe for payments, Supabase for data storage)
- Emergency services, if a contact requests emergency assistance
- Law enforcement, when required by law
4. Data Security
We implement appropriate security measures to protect your personal information. All data is encrypted in transit and at rest. Access to personal data is restricted to authorized personnel only.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Check-in history is retained for 12 months. You may request deletion of your data at any time by contacting support.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Export your data
7. Contact Us
If you have questions about this Privacy Policy, please contact us through our support page.